Customer Service Advisor

Location: Greater London

Our local authority client based in North London are urgently seeking an experienced Customer Service Advisor.

£14.84 an hour PAYE

Hybrid working - 2 days a week on site

Job Role

Customer Services Advisors answering queries on the phone related to Council wide enquiries. We are an inbound Customer Service Call Centre dealing with all types of enquiries from members of the public. It is a very fast paced office, so we expect our staff to promote a positive attitude.

* Experience working in a customer service environment.

* The ability to work to performance and quality standards always delivering excellent customer service.

We have designated as flexible workers which requires as to work at least 2 days a week in the office.

You may be required to work in the office on additional days if you have training. Candidates will attend a 2-week training course both classroom and shadowing

Working Monday to Friday 9 to 5

Please apply with your updated CV ensuring that any gaps in employment are explained.

At this point, may we take this opportunity to thank you for the interest you have shown in this role. Unfortunately, due to the high volume of applications that we receive, it is not always possible to respond to everyone. Therefore, unless you hear from us within the next 7 days, your application for this vacancy will have been unsuccessful