Venue Consultant

We are looking for a Venue Find Consultant
. This full‑time role is at the forefront of client interaction, harnessing expertise in both international and UK venue sourcing, contracting, and negotiating to deliver solutions that exceed expectations.

• Elevate client experiences by providing a proactive, high‑quality service, understanding and exceeding customer service expectations, and being proficient in all necessary systems and processes.
• Continuously develop knowledge of venue destinations through engagement with key suppliers, participation in familiarisation trips, destination workshops, and webinars.
• Collaborate effectively within the team to devise and implement the best solutions for clients, coordinating with other departments such as finance to manage invoicing and financial transactions smoothly.
• Support the Team Manager on various matters, including monitoring customer service levels, quality assurance, and training and development of consultants.
• Consistently apply and demonstrate venue and destination knowledge to all customers, and actively expand knowledge of the meetings & events industry.

• Staying up to date with the latest meetings and events venues both within the UK and internationally.
• Demonstrating a flexible and proactive work ethic, adept at managing multiple priorities and projects, resilient under pressure, and excelling in customer interactions via phone, email, or in person.
• Utilising MS Office, especially Excel, and showing proficiency in managing data across various databases.
• Being motivated to provide the best customer service for each client while developing your own knowledge, skills, and experience.
• Exemplifying company values in every aspect of work: a team player focused on collaborative problem‑solving, acting with intention, and prioritising the client’s needs and company