Customer Service and Sales Administrator

Customer Service & Sales Administrator

Location:

Chelsea, London - 5 days in office

Type:
Permanent, full time

Start: ASAP

Hours:

8:30am - 5pm

Salary:
Up to £30k (DOE)

A creative company based in the heart of Chelsea. The team is friendly, collaborative, and well suited to someone who thrives in a small, customer‑focused environment.

They are seeking a personable, detail‑oriented, and solution‑driven Customer Service & Sales Administrator. This role is both operational and client‑facing, offering a mix of customer service, sales support, and day‑to‑day administration. It is ideal for someone who enjoys building client relationships, solving problems, and contributing to the smooth running of a busy creative business.

• Manage daily enquiries via phone and email, providing fast and effective solutions
• Deliver excellent customer service while identifying potential sales opportunities
• Build and maintain strong relationships with existing clients to support long‑term growth
• Provide ongoing administrative support to your manager
• Use Excel and internal systems to support sales activity and reporting

• Friendly, approachable, and solution‑oriented
• Experience with in a customer service role (highly beneficial)
• Comfortable learning new systems and processes
• Strong at maintaining and developing client relationships
• Detail‑focused, organised, and conscientious
• Confident communicator - both written and verbal
• Comfortable dealing with a wide variety of people
• Positive, proactive, and enthusiastic

A fantastic opportunity for someone who loves client interaction and wants to grow within a creative Chelsea‑based team.