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EMEA Customer Success Manager — AI‑Powered Security SaaS

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Swimlane, Inc.
Full Time position
Listed on 2026-06-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

Swimlane, Inc. is seeking a Customer Success Manager based in the UK to own the post-sale experience for a portfolio of enterprise customers.

Your expertise will drive retention, expansion, and product adoption, leveraging AI-driven insights and CRM systems while collaborating with Sales, Product, and Support teams.

The role requires strong communication and analytical skills, along with experience in B2B software and customer success management.

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