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Global CX Specialist - Fintech Customer Operations

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Plasma
Full Time position
Listed on 2026-06-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 30000 - 45000 GBP Yearly GBP 30000.00 45000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

Plasma in Greater London is seeking a dedicated Customer Experience professional. You will support the Operations lead, shaping processes and culture in a scaling team. With your strong customer service skills, you’ll ensure an exceptional experience for every client interaction.

The role involves engaging with customers via multiple channels, building foundations for internal processes, and collaborating across teams to enhance customer service. A strong background in customer operations, along with curiosity about crypto, will set you up for success in this dynamic environment.

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