Customer Success Specialist - Onboarding & Engagement
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-06-28
Listing for:
Monex group
Full Time
position Listed on 2026-06-28
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager -
Business
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
Monex group is seeking a Customer Success Specialist in London to oversee the onboarding and engagement of new clients. This role involves frequent phone-based interactions, ensuring clients transition smoothly from Sales to Success. You'll serve as the primary contact for clients, documenting expectations and resolving onboarding bottlenecks.
The ideal candidate has strong experience in client engagement within regulated industries and is familiar with CRM systems. Join us in enhancing client experiences and ensuring compliance with regulatory standards.
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