Front of House Receptionist VA

Anabas Welcome is specialised in high-end reception and concierge services, the premium front of house division of Anabas. Our focus lies in supporting corporate office occupiers looking for a great workplace experience for their staff and customers.

We are currently seeking a Front of House Receptionist to deliver an exceptional client experience through the highest standards of service. This is a client-facing role where you will be responsible for creating a professional, welcoming environment and consistently delivering a 5-star customer experience.

Based within a multi-tenanted building in Marylebone, you will support a range of tenants, including the Anabas Welcome London Support Centre, ensuring all visitors, clients and occupiers receive a seamless and positive experience.

This is a full time, permanent position. (Monday to Friday 8:00am to 6:00pm, 45 hrs per week)

• Salary -£35,535

The successful candidate is someone who takes pride in their work and enjoys working in a front of house role,including meet & greet, administration tasks, meeting room bookings and liaising with tenants and contractors.

You will have excellent customer service skills, ideally with previous experience incorporate reception environment.

• Provide a warm, professional welcome to all visitors and occupiers
• Deliver a 5-star front-of-house experience at all times
• Manage the visitor sign-in process and maintain security procedures
• Handle tenant enquiries efficiently and professionally
• Carry out daily building walks, report and follow up on maintenance issues
• Provide additional support duties to the Anabas Welcome London Support Centre office as required

• Previous front-of-house experience
• A confident and professional communicator
• Passionate about delivering exceptional customer service
• Well-presented, proactive, and highly organised
• Able to remain calm and professional in a busy environment

• 28days holiday per year inc Bank Holidays.
• Employee Assistance Programme.
• Recognition and Reward scheme.
• Life Insurance 1 X annual salary.
• Recommend a friend scheme.
• Company events.

Sound like the job for you? We look forward to receiving your application soon!