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Hybrid Customer Operations Executive

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Spotlight Sports Group
Full Time position
Listed on 2026-07-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 27000 - 35000 GBP Yearly GBP 27000.00 35000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

Spotlight Sports Group in Greater London is seeking a Customer Experience Specialist focused on enhancing customer interactions across various touchpoints. This role involves managing customer inquiries through Zendesk and ensuring a proactive approach to customer service.

The ideal candidate possesses excellent communication skills, a keen interest in horse racing, and the ability to quickly resolve issues. You will also engage in customer onboarding and retention initiatives while benefiting from various employee perks and a supportive work environment.

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