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Luxury Customer Service Team Lead B2B & Repairs

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Richemont
Full Time position
Listed on 2026-07-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Customer Success Mgr./ CSM, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 40000 - 55000 GBP Yearly GBP 40000.00 55000.00 YEAR
Job Description & How to Apply Below
Position: Luxury Customer Service Team Lead for B2B & Repairs
Location: Greater London

Richemont is looking for a Customer Contact Team Leader for their UK operations. This role involves managing inbound and outbound communication, leading a team to provide outstanding customer service, and developing relationships with B2B stakeholders.

The ideal candidate should have strong team leadership skills, an ability to manage customer service teams, and experience in handling high-level complaints. Knowledge of SAP is a plus. Join us to enhance the luxury customer experience!

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