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Global Head of Customer Service
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-07-07
Listing for:
Deltatre
Full Time
position Listed on 2026-07-07
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Location: Greater London
Deltatre is seeking a Head of Customer Service to oversee global customer service operations for B2C platforms. This role includes managing a large team, ensuring training and quality control, while also maintaining important client relationships. The successful candidate will have over 10 years of experience in customer service, including digital or OTT experience, and must be prepared for out-of-hours coverage.
The position plays a strategic role in shaping the company's approach to customer service and will involve cross-functional collaboration with engineering and sales teams. Strong leadership and operational skills are crucial for success in this role.
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