Customer Service Assistant; Arcades

Overview

Interested in working at one of the UK’s wildest and most thrilling family adventure resorts? HB Leisure Ltd are looking for enthusiastic and people-centric individuals to work as Customer Service Assistants (Arcade Host) at Chessington World of Adventure. You will be responsible for delivering excellent customer service to our guests, restocking prizes, handing out prizes and ensuring that they have as much fun as possible playing our games in the Arcade.

• Welcome guests and provide great customer service
• Manage and restock prize inventory
• Ensure the cleanliness and tidiness of the arcade and games
• Report any machine issues and needed repairs to management
• Support general arcade operations

HB Leisure is the global leader in skilled games and amusements, operating in 29 countries and over 150 theme parks and attractions, in partnership with key industry players. We offer opportunities for Customer Service Assistants (Games Host) to join our vibrant team. We provide a dynamic working environment and opportunities to travel to other HB Leisure locations.

• Daily Bonus Scheme
• Flexible working hours
• Recommend A Friend Bonus (Subject to T&C's)
• Discounts to hundreds of top retailers
• Wellbeing resources including a virtual GP service, 24/7 employee assistance programme with support, and a virtual gym
• Great career possibilities including travel to other locations (Asia, Europe, Dubai, USA, etc.)
• On-site canteen for staff
• Uniform provided
• 25% discount on on-site retail purchases
• Additional rewards and bonuses at Chessington World of Adventure

• Great customer service, communication skills and a positive, outgoing personality
• Honest, reliable and a responsible individual with a strong work ethic
• Passion for hospitality and creating joyful moments
• Ability to thrive in a fast-paced, outdoor setting all year round
• Good availability on weekdays and weekends (including bank holidays)
• Ability to follow instructions and comply with all company standards

If a desk isn’t for you, you are for us—join us in a fun theme park environment and develop skills that will be recognised throughout your career!