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Senior Enterprise AI Customer Success Manager

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Somi AI
Full Time position
Listed on 2026-07-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager
  • Business
    Customer Success Mgr./ CSM, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 90000 - 130000 GBP Yearly GBP 90000.00 130000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

Samba Nova Systems is seeking a Customer Success Manager to own post-sale relationships for enterprise accounts, guiding onboarding through renewal and expansion. You will craft tailored success plans, align with AI adoption goals, and lead coordinating efforts across Solutions Engineering, Professional Services, and Product teams.

With a focus on adoption, retention, and expanding value, you will monitor usage metrics, identify churn risks, and drive upsell opportunities while serving as the

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Position Requirements
10+ Years work experience
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