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Enterprise Customer Success Manager Adoption

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Lilt---Lega-Italiana-Per-La-Lotta-Contro-I-Tumori-1
Full Time position
Listed on 2026-07-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Account Manager, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 70000 - 120000 GBP Yearly GBP 70000.00 120000.00 YEAR
Job Description & How to Apply Below
Position: Enterprise Customer Success Manager: Growth & Adoption
Location: Greater London

LILT seeks an experienced Customer Success Manager for its London office, hybrid role. You will own the end‑to‑end customer experience for Enterprise accounts, serving as the primary contact, advocacy, and trusted advisor across internal teams.

Responsibilities include accelerating platform adoption, managing risk, driving renewals and expansion, and delivering measurable ROI while maintaining strong relationships with key stakeholders. Willingness to travel up to 15% is expected.

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