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Enterprise Customer Success Manager Retention

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Stripe
Full Time position
Listed on 2026-07-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Account Manager, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 75300 - 112900 GBP Yearly GBP 75300.00 112900.00 YEAR
Job Description & How to Apply Below
Position: Enterprise Customer Success Manager — Growth & Retention
Location: Greater London

Stripe is looking for a motivated Customer Success Manager to manage enterprise customer relationships. The role involves delivering workshops and business reviews, managing a book of customers, and providing insights to drive account health. Ideal candidates have 4+ years of experience in client-facing roles, fluency in German and English, and strong analytical skills. The position requires a hybrid work arrangement, with an annual salary range of £75,300 - £112,900, plus benefits including equity, health, and wellness stipends.
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