Service Charge Officer

Job Information

Hours per week: 36 per week

Contract type: Permanent

Closing date: Sunday, 26th July 2026 at 23:59

Starting salary: PO1 (£40,182 – £42,060)

Work location: Alexandra House, 10 Station Road, Wood Green, London, N22 7TR

Note: If you are intending on going for a secondment opportunity, please ensure you have notified your line manager/head of service to seek approval.

Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture.

The Service Charge Officer role at Haringey Council is a critical position responsible for calculating accurate and transparent service charges for our leaseholders and providing an excellent customer service. You will play a key role in achieving the Home ownership Teams targets and this position offers an excellent opportunity to contribute to the overall efficiency and success of the organisation. This role provides a platform for personal growth and development, as you’ll have the opportunity to refine your leasehold knowledge and expand your professional horizons in a supportive and collaborative environment.

The Leasehold Service Charge Team is part of our Home ownership Team which delivers services to around 5000 leaseholders. There are four specialist teams managing RTB, service charges, section 20 and Income collection. We emphasise teamwork, attention to detail, and effective communication.

We are seeking a customer focused individual with a strong drive to excel in their performance. The ideal candidate will be experienced in leasehold service charges and have excellent customer service skills. They will demonstrate impeccable written and verbal communication skills, consistently upholding a standard of professionalism in all interactions.

At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. Our benefits package includes a leave entitlement of 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money‑saving discounts.

We reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role, please do so as soon as possible.