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Senior API & Cloud Customer Success Manager

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Cacheflow
Full Time position
Listed on 2026-07-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Management
  • Business
    Customer Success Mgr./ CSM, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 45000 - 70000 GBP Yearly GBP 45000.00 70000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

Kong Inc. is seeking a Customer Success professional to champion customer outcomes after onboarding, handling technical and strategic inquiries and driving successful adoption of Kong products. You will interface with developers to executives, translating complex needs into actionable plans.

You will lead demonstrations, health checks, and use-case discovery while expanding API platform usage and ensuring renewal opportunities through collaboration with Sales and Renewal teams.

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Position Requirements
10+ Years work experience
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