More jobs:
Frontline Parent Helpline Advisor
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-07-19
Listing for:
Youngminds
Part Time, Contract
position Listed on 2026-07-19
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Young Minds is seeking a Part-time Helpline Adviser for 28 hours per week under a 1-year fixed-term contract. The role offers a hybrid working pattern with 1–2 days per week in the office, and evenings once a week as required.
You will respond to helpline calls, provide tailored guidance to parents and carers, follow safeguarding and data protection procedures, and record information in the helpline database.
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