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Senior Director, Customer Service Transformation
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-07-19
Listing for:
Royal Mail Group
Full Time
position Listed on 2026-07-19
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager -
Management
Client Relationship Manager
Job Description & How to Apply Below
Royal Mail Group is embarking on a pivotal transformation of its Customer Service function. We are seeking an exceptional and commercially astute Customer Service Transformation Director to lead a high-profile programme that will redefine how we serve millions of customers across the UK.
Reporting at Executive level, you will drive a modern, integrated, digital-first capability, delivering measurable customer, operational and financial outcomes while building lasting capability and delivering
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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