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Fintech Customer Experience Specialist

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Tembo
Part Time position
Listed on 2026-07-21
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual
Salary/Wage Range or Industry Benchmark: 30000 - 45000 GBP Yearly GBP 30000.00 45000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

Tembo is seeking a Customer Service Specialist to deliver exceptional service to Savings customers. This role will involve responding to inquiries via in-app chat, email, and phone while collaborating with other teams to resolve issues effectively.

The ideal candidate must have proven experience in a customer support or operations role within a fintech or regulated financial environment and demonstrate strong communication skills. The position is hybrid, requiring office attendance 1-2 days per week in Central London.

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