Customer Experience & Operations Associate
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-07-22
Listing for:
One Retail Group
Full Time
position Listed on 2026-07-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Ecommerce, HelpDesk/Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
One Retail Group is seeking a Customer Experience Executive to support our Customer Care and ecommerce operations in Greater London. You will work across Customer Care, Operations, Ecommerce and Finance to resolve complex issues, manage chargebacks and escalations, and ensure smooth customer journeys.
You will investigate delivery problems, monitor performance metrics, and help implement improved workflows.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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