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Global Customer Success Manager – Accounts & Growth

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Brandwatch
Full Time position
Listed on 2026-07-23
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Account Manager, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 42000 - 70000 GBP Yearly GBP 42000.00 70000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

Brandwatch is hiring Customer Success Managers across Enterprise, SMB, and MENA portfolios. You will own long‑term retention and growth, build trusted executive relationships, and drive product adoption to deliver measurable outcomes.

You’ll manage renewals, lead QBRs, and partner with onboarding to onboard customers and scale value. You’ll collaborate with Account Managers, Product Support, and Professional Services to ensure a seamless customer experience.

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