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Ecommerce CX & CRM Specialist
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-07-23
Listing for:
Sphere Digital Recruitment Group
Full Time
position Listed on 2026-07-23
Job specializations:
-
Customer Service/HelpDesk
CRM System, Ecommerce -
Marketing / Advertising / PR
CRM System, Ecommerce
Job Description & How to Apply Below
Sphere Digital Recruitment Group is seeking a Customer Service & CRM Specialist in London. The role blends customer operations with hands-on CRM, ideal for someone who enjoys balancing customer experience, problem-solving and marketing execution.
Approximately 70% customer operations and 30% CRM, with responsibility for campaign orchestration, loyalty programme support and cross-functional collaboration with marketing and fulfilment teams.
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