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Customer Performance Lead: Value Realization & Expansion
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-07-23
Listing for:
Trig
Full Time
position Listed on 2026-07-23
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management -
Sales
Customer Success Management
Job Description & How to Apply Below
Trig is seeking an experienced Customer Success professional to own day-to-day relationships with live customers and help new customers configure their Trig instance to deliver value. You'll be the first hire in the Customer Performance function, running playbooks, improving them, and writing new ways to make customers successful, while collaborating with sales on expansion opportunities.
Expect autonomy, the chance to shape CS processes, and direct impact on renewals, health scores and
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