Workplace Experience Coordinator​/FOH

Workplace Experience Coordinator & Front of House London | Full-Time | Office-Based

Be the face of a leading creative business.

Do you love creating exceptional experiences and take pride in delivering outstanding service?

We're looking for a Workplace Experience Coordinator & Front of House professional to become the welcoming face of a highly regarded creative business. This is much more than a reception role as you'll play a key part in creating an exceptional experience for employees, clients and visitors every day.

We're looking for someone who is warm, engaging and approachable, with the confidence to build relationships across the business. As part of a creative environment, personality is just as important as experience.

You’ll also have exceptional attention to detail, taking real pride in maintaining an immaculate workplace. From resetting meeting rooms to ensuring every space is client-ready, you’ll instinctively notice the little things and take ownership without being asked.

• Providing a warm, professional five-star welcome to every visitor
• Acting as the first point of contact for clients, guests and employees
• Supporting meetings, events and workplace initiatives
• Managing meeting rooms, catering and workplace requests
• Maintaining exceptional presentation standards throughout the office
• Supporting employee onboarding and day-to-day workplace operations
• Building relationships with employees, clients, suppliers and contractors
• Coordinating facilities issues and workplace supplies
• Creating a workplace where employees and visitors feel genuinely welcomed

• At least one year's experience in a customer-facing or front-of-house role
• A warm, engaging and highly professional approach
• Outstanding communication and relationship-building skills
• Excellent attention to detail and high personal standards
• A proactive mindset with the confidence to take ownership
• The ability to stay organised and calm in a fast-paced environment
• Experience with meeting room technology and AV equipment is beneficial

You’ll be joining a collaborative, creative business where workplace experience is genuinely valued. This is a role where you’ll make a visible impact every day, helping create an environment that employees enjoy and clients remember.

We are committed to creating an inclusive recruitment process and welcome applications from all backgrounds. We do not discriminate on the basis of age, disability, gender identity or expression, marital status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.