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Customer Communications & Admin Specialist; FTC

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Thames Skills Academy
Full Time, Contract position
Listed on 2026-07-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 28000 - 32000 GBP Yearly GBP 28000.00 32000.00 YEAR
Job Description & How to Apply Below
Position: Customer Communications & Admin Specialist (1-Year FTC)
Location: Greater London

Uber Boat by Thames Clippers seeks a Customer Communications Assistant on a 1-year fixed-term contract to support front-line customer service across channels. You will respond to feedback, relay service changes, and help keep passengers informed with empathy and professionalism.

The role requires strong written and verbal communication, experience with customer inquiries, and the ability to manage administrative tasks, social media queries, and post handling.

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