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Senior AV Customer Success & Onsite Services Leader

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Electrosonic
Full Time position
Listed on 2026-07-27
Job specializations:
  • Customer Service/HelpDesk
    Account Manager, Client Relationship Manager, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 70000 - 110000 GBP Yearly GBP 70000.00 110000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

Electrosonic is seeking a Customer Success & Onsite Services Manager to lead post-sales relationships, drive service excellence, and manage distributed onsite teams across the UK. You will own customer satisfaction, contract performance, renewals, and account growth while collaborating with Service Operations, Engineering, Sales, and Finance to optimise AV systems.

The role requires data-driven decision making, strong leadership, and the ability to travel for customer meetings and site visits

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Position Requirements
10+ Years work experience
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