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Global CRM & Customer Experience Lead

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Nichebox
Full Time position
Listed on 2026-07-28
Job specializations:
  • Customer Service/HelpDesk
    CRM System, Ecommerce, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 45000 - 65000 GBP Yearly GBP 45000.00 65000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

Nichebox is seeking a Customer Operations & CRM Specialist to join our growing E-commerce team, supporting our luxury fragrance brands, Clive Christian Perfume and Liquides Imaginaires. This role blends customer experience, operational excellence, and CRM to deliver exceptional journeys across our international e-commerce channels.

You’ll manage CRM campaigns, coordinate with internal teams and partners, analyse performance, and help grow our luxury brands across online and boutique channels.

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