Hybrid Customer Care Executive | Empathy & Escalations
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-07-28
Listing for:
hackajob
Full Time
position Listed on 2026-07-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Moneybox is seeking Customer Care Executives to join its dedicated Customer Care team within the broader Customer Operations and Support department. You will handle escalations, support vulnerable customers, and manage bereavement cases with empathy, while collaborating across customer-facing teams to improve service.
Regular communication, timely responses, and a willingness to take part in ongoing process improvements are essential.
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