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Revenues Officer: Transform Council Tax & Rates Service

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Southwark Council
Full Time position
Listed on 2026-07-30
Job specializations:
  • Customer Service/HelpDesk
  • Government
Salary/Wage Range or Industry Benchmark: 42912 - 49155 GBP Yearly GBP 42912.00 49155.00 YEAR
Job Description & How to Apply Below
Location: Greater London

Southwark Council is seeking a Revenues Officer to join a high-performing service and handle complaints and enquiries related to Council Tax and Business Rates. The role sits in the Performance & Quality Team, focusing on quality assurance and member enquiries on behalf of Exchequer Services.

You will investigate complaints, support stage 2 investigations, deliver clear reports, and assist with information requests while striving to improve service procedures and customer experience.

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