Empathetic Customer Care Specialist | Hybrid
Job in
London, Greater London, W1B, England, UK
Listed on 2026-07-30
Listing for:
Moneybox
Full Time
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Moneybox is seeking a Customer Care Executive to join the London-based Hybrid team within Customer Operations. You will handle escalations, support vulnerable customers, and contribute to resolving complaints with empathy and professionalism.
You’ll work with cross-functional teams, maintain product knowledge, and assist on bereavement cases, de-escalation, and process improvements while delivering a high standard of service.
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