Flights & Ticketing Executive

I have a fantastic opportunity for a Flights & Ticketing Executive with a keen eye for detail to join an established travel company in London.

• Process ticketing, reissue, and refund requests within required time frames
• Provide day-to-day support to sales agents on all GDS bookings
• Monitor queues, including schedule changes
• Perform end-of-day checks to ensure all tickets have been issued correctly
• Notify agents and customers of any flight changes or amendments when required
• Assist internal teams with flight requests, including fare quotations and ticket reissues

• Minimum of 2 years' experience in a flights or airfares environment
• Strong working knowledge of GDS reservations and ticketing systems (Amadeus preferred)
• Excellent understanding of fare types, fare rules, ticketing, reissues, and refunds
• Advanced fare management skills, including manual fare builds, name/seat corrections, and complex ticket revalidations
• Ability to navigate between NDC landscape, traditional GDS content and consolidators to ensure we offer all possible options to clients
• Excellent attention to detail
• Knowledge and experience of Excel spreadsheets

• Salary - £30,000 - £35,000 (depending on experience)
• Annual Bonuses
• Office based