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Enterprise AI Adoption & Customer Success Lead

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: writer.com
Full Time position
Listed on 2026-08-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Bilingual, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 70000 - 90000 GBP Yearly GBP 70000.00 90000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

WRITER is seeking a customer success professional to own deployment and activation success across a customer portfolio. The role is hybrid and based in our London hub, with responsibilities spanning activation, champion communities, and educational workshops.

You will partner with a Transformation lead to tailor WRITER capabilities to use cases and drive adoption across client organizations. You will build champion networks, design workshops, and advise customers on scaling AI programs over

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