Site Services Operator (Print and Mail

Site services operator (Print and mail) – London

Join our team at CBRE Global Workplace Solutions

We're seeking a reliable and customer-focused Document Centre Multi-Skilled Operator to join our team in London. In this role, you will play a key part in delivering high-quality mail, print, and distribution services within a fast-paced, client-facing environment.

• Managing incoming and outgoing mail, courier deliveries, and accountable items
• Logging, tracking, and ensuring secure delivery of all items within agreed time frames
• Delivering mail across site and obtaining signatures where required
• Producing print, copy, and scanning jobs to client specifications (colour and mono)
• Completing print finishing tasks such as binding and laminating
• Coordinating off‑site print production with third‑party suppliers
• Monitoring workloads and ensuring all tasks are completed within agreed SLAs
• Maintaining accurate records and management information
• Ordering and managing stock and consumables
• Carrying out regular checks to ensure health & safety compliance
• Liaising directly with clients to understand and meet their requirements
• Working collaboratively as part of a team to achieve service targets
• Maintaining a professional and customer‑focused approach at all times

• Previous experience within a mailroom, print room, or similar environment
• Working knowledge of:
  • UK and international postal and courier services
  • Track and trace systems
  • Print production, scanning, and finishing methods
• Good IT skills including Microsoft Office (Outlook, Word, Excel, Teams)
• Strong organisational and time management skills
• Excellent communication and customer service skills
• Ability to work both independently and as part of a team
• Proactive and solution‑focused approach
• Ability to work under pressure and meet deadlines

• Competitive salary and benefits package
• Opportunity to work with a leading global provider of workplace solutions
• Supportive and collaborative team environment
• Opportunities for development across print, logistics, and workplace services