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Global E-commerce: Customer Ops & CRM Specialist

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: The Marketing Meetup Ltd
Full Time position
Listed on 2026-08-04
Job specializations:
  • Customer Service/HelpDesk
    CRM Systems & Management, Ecommerce
Salary/Wage Range or Industry Benchmark: 40000 - 70000 GBP Yearly GBP 40000.00 70000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

Nichebox is seeking a Customer Operations & CRM Specialist to strengthen our luxury fragrance brand experience across UK, Europe and US. You will drive end-to-end customer journeys, manage CRM campaigns, and support omnichannel initiatives in a growing global e-commerce team.

You will work with Klaviyo, Shopify and SAP processes, analyzing data to improve retention and engagement while ensuring data quality and GDPR compliance.

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