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Welsh-Speaking Erasmus+ CX Specialist
Job in
London, Greater London, W1B, England, UK
Listed on 2026-08-06
Listing for:
British Council
Full Time
position Listed on 2026-08-06
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
The British Council is hiring for a Erasmus+ Customer Experience role to act as the first point of contact for applicants, beneficiaries and stakeholders. You will provide high‑quality support across phone, email and digital channels, ensuring a professional and helpful service.
You will handle information guidance, resolve enquiries, maintain records, and escalate complex issues. The role requires Welsh language proficiency for Wales, and a degree or equivalent experience.
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