Temporary Customer Success Specialist

Location: Central London

Job Type: Monday - Friday office based

Hours: 8:45am- 5:30pm

Daily rate: £115.38 per day + holiday accrual

Looking for a role where you can genuinely make a difference to people's lives? This is more than customer service. You'll support people through important, often emotional decisions, providing clarity, reassurance, and expert guidance when they need it most. Joining a fast-growing, purpose-driven tech business, you'll own the full customer journey from first conversation to completion. You'll combine empathy with commercial awareness to help customers make confident decisions.

• Support customers via phone, email, and chat
• Lead consultative, human conversations (no scripts)
• Guide decisions with empathy and commercial awareness
• Own the end-to-end customer journey
• Deliver against targets for conversion and satisfaction
• Help improve the customer experience as you go

• A natural communicator who builds trust quickly
• Experience in sales, service, or advisory roles
• Target-driven with a customer-first mindset
• Calm, resilient, and organised under pressure
• Proactive, positive, and solutions-focused

• High-growth, mission-led company
• Real progression and development opportunities
• Supportive, collaborative team culture
• Make a genuine impact every single day

Want to go beyond traditional customer service and make a real impact? Apply now