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Hybrid Customer Experience Specialist — Fashion Brand
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-08-06
Listing for:
Rixo Limited.
Full Time
position Listed on 2026-08-06
Job specializations:
-
Customer Service/HelpDesk
Ecommerce, Customer Service Rep -
Retail
Ecommerce, Customer Service Rep
Job Description & How to Apply Below
RIXO is seeking a Customer Experience Assistant to be at the heart of the brand. You will deliver warm, personalised service across email, phone, live chat and social channels, building lasting relationships with customers while representing our premium fashion ethos.
Reporting to the Customer Experience Manager, you will own the customer journey, resolve issues, help shape processes, and collaborate with Ecommerce, Retail, Buying, Merchandising, Marketing and Operations to ensure a seamless
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