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Live Chat Support Specialist — SaaS for Healthcare

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: splose
Full Time position
Listed on 2026-08-07
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Technical Support, Bilingual
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 28000 - 36000 GBP Yearly GBP 28000.00 36000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

splose in London is seeking a Customer Support Specialist to be the first point of contact for UK clients via live chat. You will resolve day-to-day product questions and technical issues in real time, log tickets, and work closely with the Customer Success Manager team to ensure no client feels stuck.

This hands-on, client-facing role rewards clear communication, calm problem-solving, and a proactive approach to improving the support experience.

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