FOLIO Platform Customer Success Specialist
Job in
London, Greater London, W1B, England, UK
Listed on 2026-08-07
Listing for:
EBSCO Information Services
Full Time
position Listed on 2026-08-07
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
EBSCO Information Services in Penbrook, PA, is seeking a Customer Account Specialist for the FOLIO platform. You will manage customer accounts, identify client needs, and provide effective solutions to ensure a seamless user experience.
You'll train users, build strong relationships, and collaborate with cross-functional teams to relay feedback and drive product improvements. This role offers potential hybrid or remote options and requires authorization to work in the United States.
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