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Hybrid Customer Support Lead - Fitness & Ops Advocate

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: EGYM Wellpass - Ex Gymlib
Full Time, Part Time position
Listed on 2026-08-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 25000 - 28000 GBP Yearly GBP 25000.00 28000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

Hussle, now part of EGYM Wellpass, based in London, is seeking an Operations professional to deliver high-quality customer service across email, phone, and chat. You will troubleshoot issues, advocate for customers, and help improve processes while collaborating with internal teams in a fast-paced, fitness-focused environment.

This role offers hybrid working with a 2–3 days per week in our central London office and a starting salary between £25,000 and £28,000, with annual reviews based on

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