Temporary Customer Success Specialist

As a Temporary Customer Success Specialist in London, you will guide clients through significant choices, offering clear, compassionate support during pivotal moments. This office-based role, paying up to £115.38 daily plus holiday accrual, involves managing the entire customer journey from initial contact to resolution. You will blend empathy with sound commercial judgement, enabling individuals to proceed with assurance. Working Monday to Friday between 8:00am and 8:00pm on varied shifts, you will join a purpose-led technology firm for an initial three-month contract, with potential extension.

This position suits someone who finds fulfilment in assisting others, providing expert advice and steady reassurance when it matters most.

Temporary Customer Success Specialist
- Immediate Start

Location:

Central London Daily rate: £115.38 per day + holiday accrual Job Type: Monday
- Friday office based

Hours:

Various shifts between 8:00am and 8:00pm . Flexibility to work across these hours is required. Duration: 3 Months (with possibility to extend) Looking for a role where you can genuinely make a difference to people's lives£

This is more than customer service. You''ll support people through important, often emotional decisions, providing clarity, reassurance, and expert guidance when they need it most. Joining a fast-growing, purpose-driven tech business, you''ll own the full customer journey from first conversation to completion. You''ll combine empathy with commercial awareness to help customers make confident decisions.

• Support customers via phone, email, and chat
• Lead consultative, human conversations (no scripts)
• Guide decisions with empathy and commercial awareness
• Own the end-to-end customer journey
• Deliver against targets for conversion and satisfaction
• Help improve the customer experience as you go

• A natural communicator who builds trust quickly
• Experience in sales, service, or advisory roles
• Target-driven with a customer-first mindset
• Calm, resilient, and organised under pressure
• Proactive, positive, and solutions-focused

• High-growth, mission-led company
• Real progression and development opportunities
• Supportive, collaborative team culture
• Make a genuine impact every single day
• Want to go beyond traditional customer service and make a real impact

At Love Success, we champion diversity, equity, and inclusion, embedding these values into every aspect of our operations. Our unwavering commitment to these principles is evident in our recruitment practices and our comprehensive training and development programs. We partner with organisations that share our