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Multichannel Fashion Customer Experience Specialist

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Hawes and Curtis
Full Time position
Listed on 2026-08-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, CRM Systems & Management
Salary/Wage Range or Industry Benchmark: 21000 - 28000 GBP Yearly GBP 21000.00 28000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

Hawes & Curtis is seeking a Customer Service Associate to engage with customers across channels including telephone, email, social media and Trustpilot.

The role requires exceptional written communication, a professional telephone manner, and strong interpersonal skills to ensure a seamless and positive experience for all customers. You will handle inquiries, assist with orders, returns and exchanges, and document interactions in the CRM system.

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