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Senior Customer Success Lead - EV Schemes & B2B Growth

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: NextGenEnergyJobs
Full Time position
Listed on 2026-08-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Bilingual
Salary/Wage Range or Industry Benchmark: 35000 - 50000 GBP Yearly GBP 35000.00 50000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

Next Gen Energy Jobs  in London is seeking a Customer Success Executive to join our Scheme Delivery team. You will be the day-to-day contact for B2B clients, handling questions, feedback, and escalations to ensure smooth scheme operations.

You’ll analyse data to identify friction points, drive improvements, coach peers, and collaborate with Growth and other departments to raise customer satisfaction and value delivery.

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Position Requirements
10+ Years work experience
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