Banking Job - Mandarin Speaking Assistant Customer Service - md

Job in Greater London, London, Greater London, W1B, England, UK

Listing for: First People Recruitment

Full Time position
Listed on 2026-08-09

Job specializations:

Customer Service/HelpDesk
Bilingual, Customer Service Rep, Bank Customer Service, Office Administrator/ Coordinator

Salary/Wage Range or Industry Benchmark: 26000 - 34000 GBP Yearly GBP 26000.00 34000.00 YEAR

Location: Greater London

Your New

Job Title:

Mandarin Speaking Assistant Customer Service -Banking

The Skills You 'llNeed:

Mandarintoanativelevel,experienceincustomerservice,salesormarketing.

Your New Salary :

Dependingonexperience

Office based

Perm

Start:

ASAP

Working hours:35hoursperweek

Location:

Birmingham

Reportto:

Team Lead

Mandarin Speaking Assistant Customer Service -What You'llbe Doing:

Processnewaccountapplications,closureofaccounts,andchangeofcustomerinformation
Handlecustomerenquiriesatthefrontofficeprofessionallyandinatimelymanner
Maintaincustomerrelationshipandcross-sellrelevantproductsandservices
Dealwithcashandnon-cashtransactionsatthefrontofficeandassistcustomerswithanyrelatedenquiries
Collect,check,andensuresafekeepingofcashandcheques
Promoteproductsandservicestopotentialclients
Dealwithpostreturnedanddailyoverdraftreports
Ensureallactivitiesmeetthe Bank'sinternalpolicies,procedures,andotherregulatoryrequirementsatalltimes

Mandarin Speaking Assistant Customer Service -The Skills You 'llNeedto

Succeed:

Degreeeducatedpreferablyin Finance,Economics,Accounting,orotherrelevantsubject
Proventrackrecordinsimilarbusinessstream
Knowledge of Retail Bankingproductsispreferred
Knowledgeofcomplianceandregulatoryrequirementsispreferred
Excellent English and Mandarinwrittenandverbalcommunicationskills
Salesandmarketingskills
Problemsolvingandanalyticalskills
Highlyorganised
Attentiontodetail
Teamplayerwhoisabletoworkindependently
ProficientinMSOffice(Word,Excel,PowerPoint)

People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.

We can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.

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