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Hybrid Partner Care Consultant — Proactive SaaS Support
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-08-09
Listing for:
Birdie
Full Time
position Listed on 2026-08-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Birdie is hiring a Customer Care Consultant (Partner Care Consultant) to support care agencies, providers and families with Birdie's home healthcare platform. You will handle live chat, email and phone inquiries with empathy while proactively checking in and guiding customers to maximise platform value.
The role is hybrid, primarily based in London with a 40-hour week, and offers extensive benefits including generous holiday, health insurance and personal growth opportunities.
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