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Customer Service Agent — Hybrid (36h​/wk) with Training

Job in London, Greater London, W1B, England, UK
Listing for: Pertemps
Full Time, Part Time, Apprenticeship/Internship position
Listed on 2026-08-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Job Description & How to Apply Below

Thames Water in Reading is seeking a Customer Service Agent to be the first point of contact for customers, handling inbound calls and resolving water service enquiries with care. You’ll use Salesforce and AWS to log details and coordinate engineer visits, with eight weeks of on-site training and a clear development program to support your growth.

This hybrid role offers 36 hours per week, shifts between 6am and 10pm on weekdays, plus 1 in 3 weekends.

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