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Luxury CX Advisor - Hybrid, Multichannel Service
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-08-10
Listing for:
Harrods
Full Time
position Listed on 2026-08-10
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Ecommerce
Job Description & How to Apply Below
Harrods Customer Service Advisor in the Contact Centre supports customers across store and online channels, sharing knowledge on products and heritage, and maximising sale opportunities to increase loyalty.
You will handle complex queries with empathy across email, phone, live chat, Whats App and social media, resolving issues on first contact and simplifying processes for customers while aligning with Harrods values.
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