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Customer Success Manager Nordics — Growth & Retention
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-08-10
Listing for:
Emplifi
Full Time
position Listed on 2026-08-10
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, CRM Systems & Management, Customer Service Rep -
Business
Customer Success Management, Client Relationship Management, CRM Systems & Management
Job Description & How to Apply Below
Emplifi, a CX platform, is seeking a Customer Success Manager in London. You will sustain positive client relationships, manage renewals, drive product adoption, and identify expansion opportunities within a defined book of business.
You will own onboarding, monitor usage with CRM and Gainsight, coordinate with cross-functional teams, and collaborate with Sales to support upsells. 3–5 years in customer success and strong communication are required.
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