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Rail Customer Advisor & Salespoint Assistant

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Govia Thameslink Railway
Full Time position
Listed on 2026-08-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 25000 - 33000 GBP Yearly GBP 25000.00 33000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

Govia Thameslink Railway is seeking a Sales point Assistant to deliver outstanding customer service at the station, helping customers choose tickets and products for their journey. You’ll be the first and last contact on a customer’s travel day, ensuring a smooth experience.

This full-time role averages 35 hours per week with rostered Sundays, early and late shifts between 06:00 and 23:00. You must live locally and be prepared to travel to the station with independent transport.

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