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Luxury Membership Lead | Guest Experience & Wellness
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-08-10
Listing for:
Spa
Full Time
position Listed on 2026-08-10
Job specializations:
-
Customer Service/HelpDesk
Event Management & Planning, Resort/Retreat -
Hospitality / Hotel / Catering
Event Management & Planning, Resort/Retreat
Job Description & How to Apply Below
Location: Greater London
Hotel Indigo & K West Shepherd’s Bush is seeking a Membership Manager for our Spa & Wellbeing sanctuary, opening to guests who value luxury service and wellbeing. You’ll lead a team, nurture a thriving member community, and drive membership growth while delivering exceptional guest journeys.
As Spa Reception & Membership Manager, you’ll oversee reservations, memberships, and CRM, organise member events, and champion a culture of premium service. Pre-opening experience is a bonus.
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